Shipping policy

Shipping Policy
We offer shipping within Germany. Our shipping conditions are as follows:

Free Standard Shipping

  • We offer 100% free standard shipping for all orders within Germany.
  • The delivery time for standard shipping is 3-4 weeks.
  • Important: Any changes made during the revision phase will extend the delivery time by up to 5 days.

Express Shipping

  • For customers who wish to receive their products faster, we offer express shipping.
  • The cost for express shipping is €9.99 within Germany.
  • The delivery time for express shipping is 2-3 weeks.
  • Note: No previews or changes are possible with express shipping.

Return Policy / Returns

In accordance with EU consumer law, we would like to point out that:

  • Our products are individually and custom-made specifically for you.
  • As these are personalized and custom-made products, we do not accept returns or refunds.
  • Returns are therefore excluded under § 312g Abs. 2 No. 1 BGB. This applies to contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

We appreciate your understanding and are happy to assist with any questions.